This Privacy Policy explains how pusoy go collects, uses, stores, and protects the personal information of players registered on pusoygo.app. It applies to all users in the Philippines and covers data collected through account registration, gameplay, transactions, and use of our mobile platform. By creating an account or continuing to use the platform, you acknowledge that you have read and agreed to this policy.
Last updated: 2025. This policy applies to all registered accounts on pusoygo.app.
When you register and use pusoy go, we collect personal information that is necessary to operate your account and comply with Philippine gaming regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for age and identity verification purposes. We also collect account activity data such as login timestamps, device type, IP address, and session duration to maintain the security and integrity of the platform. Payment-related information — including your preferred payment method, transaction amounts, and deposit or withdrawal records — is collected to process financial requests and meet anti-money laundering obligations under Philippine law. All information collected at registration is handled in strict confidence and is not used for any purpose beyond what is described in this policy.
We also collect technical data automatically when you access pusoygo.app through a browser or mobile device. This includes your device operating system, screen resolution, browser type, and general geographic location derived from your IP address. This technical data helps us optimise the platform for Filipino players, detect suspicious activity, and improve load performance on mobile networks. Gameplay data — including bet history, game session records, and win or loss outcomes — is retained as part of your account record and may be reviewed by our compliance team as required by the platform's licensing obligations. You do not need to provide any data beyond what is requested during registration and account verification to use the core features of the platform.
The personal information collected by pusoy go is used primarily to create and manage your account, verify your identity, process deposits and withdrawals, and provide access to sports betting and slot game features on the platform. We use your contact details to send account-related communications such as verification emails, transaction confirmations, and security alerts; we do not send unsolicited marketing messages without your prior consent. Your gameplay and transaction history is used internally to ensure fair play, detect irregular betting patterns, and fulfil our responsible gaming obligations to Filipino players. Identity and age verification data is retained and may be reviewed by the platform's compliance team or shared with the relevant Philippine regulatory authority if required by law. We do not use your personal data to build advertising profiles or sell your information to third-party marketing companies.
We may use aggregated, anonymised data — where no individual player can be identified — to analyse platform usage trends, improve the mobile experience, and develop new features. This kind of analysis does not involve any personally identifiable information and is used solely to improve the quality of the service provided to players in the Philippines. If you have opted in to receive promotional communications, we may use your email address or mobile number to inform you of relevant platform updates, new game releases, or account offers; you may withdraw this consent at any time by updating your notification preferences in your account settings. All data processing activities carried out by pusoy go are proportionate to the stated purpose and limited to what is genuinely necessary for platform operations and regulatory compliance.
pusoy go does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist in the operation of the platform — such as payment processors, identity verification services, and hosting infrastructure providers — but these parties are contractually bound to handle your information securely and only for the specific purpose for which it was shared. All third-party service providers engaged by pusoy go are assessed for their data handling practices before being onboarded, and none are permitted to use player data for their own purposes beyond the agreed service scope. If you initiate a deposit or withdrawal, the relevant payment provider will receive the transaction details necessary to complete that request; this is a standard and unavoidable part of financial processing and does not constitute a sale of your data. We do not share your personal information with any other online gaming operator or affiliate marketing network.
We may be required to disclose your personal information to Philippine government authorities, law enforcement agencies, or regulatory bodies if compelled to do so by law, court order, or official regulatory request. In such cases, pusoy go will disclose only the minimum information required to satisfy the legal obligation and will, where permitted by law, notify you that such a request has been made. If the platform is ever subject to a merger, acquisition, or transfer of ownership, your personal data may form part of the assets transferred to the new entity; in that event, you will be notified in advance and the new entity will be bound by the terms of this privacy policy. We do not transfer your personal data outside the Philippines except where necessary to operate services with internationally based infrastructure providers, and in those cases all transfers are governed by appropriate data protection agreements.
pusoy go implements industry-standard technical and organisational measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and pusoygo.app is encrypted using secure protocols, and sensitive account information such as passwords is stored using modern one-way hashing techniques that prevent recovery even by platform staff. Access to player account data within the organisation is restricted on a need-to-know basis, and all staff with access to personal information are trained on their data protection obligations. We conduct regular security reviews of our systems and promptly address any vulnerabilities identified. Despite these measures, no digital platform can guarantee absolute security, and players are strongly encouraged to use a strong, unique password and to enable any available account security features such as two-step login verification.
If pusoy go becomes aware of a data security incident that is likely to affect your personal information in a material way, we will notify you via the email address registered to your account as soon as is reasonably practicable. The notification will describe the nature of the incident, the categories of data affected, the likely consequences, and the steps we are taking to address the situation. You should notify our support team immediately if you suspect that your account has been accessed without your authorisation or that your login credentials have been compromised. Players are responsible for keeping their own devices secure and for logging out of the platform when using shared or public devices.
As a registered player on pusoy go, you have the right to access the personal information we hold about you at any time by submitting a request through your account dashboard or by contacting our support team. You also have the right to request correction of any inaccurate or incomplete personal data, and we will action verified correction requests promptly. Under applicable Philippine data protection law, you have the right to object to certain types of data processing and to request that your personal information be deleted where we no longer have a lawful basis to retain it; however, some data — such as transaction records and identity verification documents — must be retained for a minimum period as required by financial regulation and anti-money laundering law. You have the right to withdraw consent for optional data processing activities such as marketing communications at any time, and doing so will not affect your ability to use the core features of the platform. If you wish to permanently close your account and request deletion of your personal data, you may do so through the account settings section, subject to the data retention requirements described above.
If you believe that pusoy go has not handled your personal information in accordance with this policy or applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all privacy concerns seriously and encourage players to contact our support team in the first instance so we can attempt to resolve the matter directly and promptly. Responses to data access, correction, or deletion requests will be provided within the timeframe required under Philippine data protection regulations, and we will keep you informed of the progress of your request throughout the process. All rights requests should be submitted with sufficient information to verify your identity before any personal data is disclosed or modified.
pusoy go uses cookies and similar technologies to maintain your logged-in session, remember your platform preferences, and ensure the security of your account. Session cookies are essential for the platform to function correctly and are deleted automatically when you close your browser or end your session. We also use persistent cookies to remember settings such as your preferred language and display options, which improves your experience on return visits without requiring you to reconfigure the platform each time. We do not use third-party advertising cookies or cross-site tracking technologies that would allow external parties to build a profile of your browsing behaviour outside of pusoygo.app. Analytics data collected through first-party cookies is aggregated and anonymised before being used to inform platform improvements, and no individual player is identifiable in this data.
You can control cookie preferences through your browser settings; however, disabling essential cookies may prevent some features of the platform from functioning correctly, including the ability to stay logged in during a session. Most modern browsers allow you to view, manage, and delete cookies stored by websites you have visited; please refer to your browser's help documentation for instructions specific to your device and browser version. If you access the platform through the pusoy go mobile app, similar session and preference data may be stored in the app's local storage on your device, and this data can be cleared by logging out of the app or clearing the app's local data through your device settings.
pusoy go reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When material changes are made, we will notify registered players via the email address associated with their account and update the effective date at the top of this page. Continued use of the platform after notification constitutes acceptance of the revised policy. We recommend that all players review this page periodically to remain informed of how their personal data is being handled. If you have questions about any aspect of this policy, our support team is available through your account dashboard and the FAQ page also addresses the most common privacy-related questions in plain Philippine English.
Your personal information is never sold, rented, or traded to third parties for commercial gain. pusoy go uses your data only to operate your account and meet regulatory requirements in the Philippines.
All data in transit is encrypted, and stored credentials are hashed using modern security standards. Internal access to player data is restricted to authorised personnel only, with regular security reviews conducted.
You can access, correct, or request deletion of your data at any time. Consent for optional marketing communications can be withdrawn through your account settings without affecting your access to the platform.
If you have any concerns about how pusoy go handles your personal information, check our FAQ page for quick answers, or log in to your account to submit a data request directly to our support team.